Verdictĭespite its busy console interface, DameWare is a great choice for growing businesses as its technician-based licensing makes it very affordable and highly scalable. It's a cinch to deploy and its agentless architecture means many support tasks can be swiftly completed without the need to load a remote control session. After pointing it at our Windows AD controller, it listed all objects and allowed us to add or modify AD users or groups, unlock accounts and reset passwords.ĭespite its busy console interface, DameWare is a great choice for growing businesses as its technician-based licensing makes it very affordable and highly scalable. It uses the standard VNC service so all we needed do was enable screen sharing and protect access with a password.ĭameWare is a top choice for supporting Active Directory (AD) environments, as the console provides direct access to all domain objects including containers, groups and users. Mac support is limited to remote control and we had no problems using MRC to connect to our macOS Sierra clients. It also simplifies file transfer operations by loading Explorer and offering menu options for quickly copying files between guest and host.
These aren't closed down when you select another one so it's very easy to end up with 10 or 20 tabs loaded if not kept carefully controlled.īasic remote control sessions can be run within the DameWare console using RDP, while the MRC tool provides a separate user interface with plenty of buttons for functions such as chat, view only and system reboots. Each time you request a software list, it'll query the remote system but the details shown are more extensive and can be exported as a CSV file.Ī minor complaint is that a quick access tab is loaded at the top of the central window every time you select a tool. This latest version only sees some minor fixes, so hardware inventory is still unremarkable as DameWare only lists basic information such as its CPU, memory, graphics and so on. Likewise with registry editing, as it'll also start the Windows remote registry service for you. We could load a remote command prompt window and if the Windows remote support service isn't running on the target system, DameWare will offer to start it.
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